Your CU1 Auto Loan

A Quick Guide to Managing Your New Loan

Welcome to Credit Union 1! Through your new auto loan, you now have access to the full benefits of membership with CU1, including 24/7 account access through Digital and Mobile Banking, competitive lending rates, first-class checking and savings products, personalized member service, and tailored financial education resources. CU1 is committed to being your financial partner and making managing your loan a seamless, easy experience.

Learn more about your auto loan:

Access Your Auto Loan
Auto Insurance Requirements
Make a Payment

Access Your Auto Loan

Make loan payments and view your loan details through CU1's Digital and Mobile Banking. You can access your loan immediately once you register.

Download the CU1 Mobile Banking App

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Auto Insurance Requirements

Contact your insurance company to list Credit Union 1 (P.O. Box 25502, Fort Worth TX 76124) as the lien holder. You will also need to submit proof of insurance and ensure your insurance meets Credit Union 1's requirements.

Credit Union 1 Auto Insurance Requirements:

Continuous coverage with no lapses
Credit Union 1 is named as lien holder or loss payee. Please list the following name and address on the declaration page: Credit Union 1, P.O. BOX 25502, Fort Worth, TX 76124.
Full Coverage Insurance which includes Comprehensive and Collision Coverages
Maximum out-of-pocket deductible is $1,000

If your auto insurance policy does not meet our requirements listed above, you will receive a phone call, email, or text communication from State National, a company providing insurance policy tracking for Credit Union 1.

Make a Payment

Online Internal Loan Payment

Make a loan payment with your CU1 checking or savings account through Digital and Mobile Banking. You can also setup automatic monthly payments.

Automated Payment Authorization Form

Use this form to enroll in automated payment transactions.

Get Started

Online External Loan Payment

Make a loan payment with an account or debit card from another financial institution easily through our Payment Portal.¹

Payment Portal

View All Payment Options

CU1 is Here to Help

Log in to Digital Banking and start a secure chat with our Member Solutions team during business hours, or send a secure message at any time. You can also speak to a Member Solutions Specialist on the phone by calling 800.252.6950 and saying "Manage my auto loan" when prompted by Luna, CU1's Virtual Assistant. Our Member Solutions Specialists are available Monday through Friday, from 8am to 6pm CST.

Start a Secure Chat Call 800.252.6950

Additional Coverage

Debt Protection

Protect the ones who matter most with financial protection for the unexpected. CU1 Debt Protection with Life Plus could help your family’s financial situation against a variety of covered life events.

Get Details

Guaranteed Asset Protection (GAP)

Guaranteed Asset Protection (GAP) protects your finances if the value of your vehicle is less than the amount of your car loan.

Get Details

Mechanical Repair Coverage (MRC)

Mechanical Repair Coverage can help deflect some of the risks of future costly repairs, keeping your vehicle running for extra miles and years.

Get Details

Auto Insurance

Receive affordable top-quality protection and enjoy discounted rates combined with online convenience and 24/7 claims service.

Get Details

1 Stop Financial Learning

Good financial health is a journey, with lots of learning along the way. Whether you are signing up for your first checking account or planning for retirement, Credit Union 1 wants to pass along our knowledge. Because our first love is banking, and our first priority is helping you achieve your goals.

5 Ways to Pay Off Your Debt Sooner

Paying your debt off early means less stress and more money that you can put toward your other financial goals. While delaying repayment for another day is tempting—especially when you have other financial commitments—tackling your debt sooner rather than later will save you money in the long run.

5 Ways to Save With an Auto Refinance

If you have an auto loan and want to save money, consider refinancing. Loan refinance is when an existing loan is given new terms and conditions that are better suited to your needs, with either your current lender or a new one.

What is a High Yield Checking Account?

Most people use a checking account to manage their everyday finances—to pay bills, receive a direct deposit paycheck, make purchases, and more. But certain types of checking accounts, known as high yield checking accounts, can also help you save money.

Message and data rates may apply. Check with your mobile carrier for details.

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Payment Portal: You may be required to pay a Convenience Fee for your use of the Online Payment Portal. See further details here.

CU1 Debt Protection with Life Plus is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the contract for a full explanation of the terms. You will receive the contract before you are required to pay for CU1 Debt Protection with Life Plus. You may cancel the protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid.

Auto and Home Insurance Products are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold, or guaranteed by any financial institution. Product and features may vary and not be available in all states. © TruStage

AUT-2948367.4-0924-1026

GAP is not insurance; it is an optional debt cancellation product. GAP will not affect your application for credit or the terms of any credit agreement you have with us. Certain eligibility requirements, conditions and exclusions may apply. You will receive the contract before you are required to pay for GAP. You should carefully read the contract for a full explanation of the terms. If you choose GAP, adding the GAP Fee to the amount financed under your contract will increase the cost of GAP. You may cancel GAP at any time. If you cancel GAP within 90 days you will receive a full refund of any fee paid. GAP purchased from state-chartered credit unions in FL, GA, IA, IN, UT, VT, and WI may be with or without a refund provision. Prices of the refundable and non-refundable products are likely to differ. If you purchase a refundable product, you may cancel at any time during the loan and receive a refund of the unearned fee. GAP purchased from state-chartered credit unions in CO, MO or SC may be canceled at any time during the loan and receive a refund of the unearned fee.

GAP-3415621.3-0124-0226

Mechanical Repair Coverage is provided and administered by Consumer Program Administrators, Inc. in all states except CA; where coverage is offered as insurance by Virginia Surety Company, Inc., in NH; where coverage is provided and administered by Consumer Program Administrators, Inc. dba Consumer Warranty Program Administrators, in TX; where coverage is provided and administered by Consumer Program Administrators, Inc. dba The Administrators of Consumer Programs (TX License #175), in FL and OK; where coverage is provided and administered by Automotive Warranty Services of Florida, Inc. (Florida License #60023 and Oklahoma License #44198051), and in WA; where coverage is provided by National Product Care Company and administered by Consumer Program Administrators, Inc., all located at 175 West Jackson Blvd., Chicago, Illinois 60604, 1-800-752-6265. This coverage is made available to you by CUNA Mutual Insurance Agency, Inc.

The purchase of Mechanical Repair Coverage is optional. This document provides general information about Mechanical Repair Coverage and should not be solely relied upon when purchasing coverage. Be sure to read the Vehicle Service Contract or the Insurance Policy, which will explain the exact terms, conditions and exclusions. Coverage varies by state. Replacement parts may be new, used, non-OEM or remanufactured.

Your CU1 Auto Loan

A Quick Guide to Managing Your New Loan

Access Your Auto Loan

Auto Insurance Requirements

Make a Payment

Online Internal Loan Payment

Automated Payment Authorization Form

Online External Loan Payment

CU1 is Here to Help

Additional Coverage

Debt Protection

Guaranteed Asset Protection (GAP)

Mechanical Repair Coverage (MRC)

Auto Insurance

1 Stop Financial Learning

5 Ways to Pay Off Your Debt Sooner

5 Ways to Save With an Auto Refinance

What is a High Yield Checking Account?

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