We have partnered with Zelle® to bring you a fast, safe and easy way to send and receive money with friends, family and people you trust.2
Zelle® is available right from online and mobile banking so you don’t need to download anything new to start sending and receiving money!
That’s it! You’re ready to start sending and receiving money with Zelle®.
Zelle® is a fast, safe and easy way to send money directly between almost any bank or credit union account in the U.S., typically within minutes2. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.
You can send, request, or receive money with Zelle®. To get started, log into Credit Union 1’s digital banking or mobile app and select Send Money with Zelle®. Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, review and accept the terms and conditions, and you’re ready to start sending and receiving with Zelle®.
To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.
To request money using Zelle®, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like, include an optional note, review and hit “Request”. If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile phone number.
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your Credit Union 1 account, typically within minutes.
If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:
Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to Credit Union 1 so you can use it for Zelle®.
Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Credit Union 1 account so you can start sending and receiving money with Zelle® through the Credit Union 1 mobile app. Please call Credit Union 1 customer support toll-free at 800.252.6950 for help.
1 Mobile network carrier fees may apply.
2 U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes.
Copyright © 2023 . All rights reserved. Terms and conditions apply. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
,
